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FAQ
Manage/View

Account Management

No user exists to add account.
Where can I view the list of accounts?
How can I add account?
How can I delete account?
How can I change the password of the account?
Can I enforce automatic password change after certain period of time?
How can I assign rights to account?
What happens to the member accounts when I delete a group?

No user exists to add account.

Only the members in the built-in “managers” group can add account. “IIJ Service Online” is the only method to be a member of the “managers” group. Please use “IIJ Service Online” to add account.

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Where can I view the list of accounts?

You can view registered accounts from “Manage Account” on the “Management/View” menu. "IIJ Service Online" lists the accounts as well. In addition, Bulk Manage Account lets you download the account information in a text format.

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How can I add account?

You can use “Manage Account” on the “Management/View” menu.
You can also use “IIJ Service Online” to add account.

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How can I delete account?

You can use “Manage Account” on the “Management/View” menu. Deleting an account also deletes its private space as well as all the files and folders saved. The deleted files and folders cannot be recovered. You can also use “IIJ Service Online” to delete account.

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How can I change the password of the account?

Log in to DOX and change your password with “Change Password”.
If you forget your password, please contact administrative user to reset the password for your account.
You can also use “IIJ Service Online” to change the password.

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Can I enforce automatic password change after certain period of time?

Administrators can set a password lifetime. You can force users to change their password when the password lifetime expires. See “Set Password Lifetime” for configuration information.

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How can I assign rights to account?

Assign roles of the group where the account exists. See “Group Types” for more information on roles of groups.

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What happens to the member accounts when I delete a group?

Deleting a group will not delete its member accounts. Group membership information of the accounts will be deleted. Group members also lose roles assigned to the group at the next login. Deleting a group will delete its group space and all the files and folders contained within. Deleted files and folders cannot be recovered.

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